Order once placed can only be canceled within 5 hours from placing the order. If your order is not shipped, you can cancel it by writing to our customer support team at In case the order has been shipped we would not be able to accept any cancellations.

All products listed on HIMBAZAR are non-returnable. And a refund is also not possible.


Please take note of the following points:

The convenience fee is non-refundable.

The convenience fee is applicable to all modes of payment.

The fee is charged per customer per transaction.


We only exchange products if they are defective, damaged, or lost in transit. However, if you believe that the order you have received is wrong, in a damaged condition, please send an email to us within 24 hours of delivery at with a picture attached or you can WhatsApp us at +917018153143. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. Upon receipt of the returned product, we will fully examine it and notify you via email/call/message, whether you are entitled to a replacement. If you are eligible, we will send you a replacement product.

*Our Cancellation & Refund Policy changes from time to time. You are advised to visit to get updated
1.   How can I order?

You can order easily using our online platform. When you find a product you need, you can add it to your cart, login, and go through the ordering process. After the order is ready, you will receive an order summary in your email. The order summary will also be stored in your account.

2.   What are the delivery charges?

 You can see the shipping fees on the checkout process before payment. 

3. Can I cancel my order?

If you want to cancel your order, please do so immediately. If we have already processed your order, you must contact us and return the product. Please contact or call +917018153143

4. How to contact customer service?

If you have questions regarding our online store (ordering, products, etc  you can contact customer support at or call +917018153143

5. Can I track my order?

We will send you the tracking code of the shipment when the parcel has been sent.

6. Why is Himbazar unique?

Himbazar is the only platform working with Approved Self group Groups of Himachal Pradesh & has collaboration with HIM-IRA (  Rural Development Department, Himachal Pradesh ).